FAQs

1. How long does shipping take?
Orders are usually processed within 1–3 business days and delivered within 7–15 business days depending on your location.

2. Do you offer cash on delivery (COD)?
Yes, COD is available on selected locations. You can check availability at checkout.

3. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email or SMS.

4. What is your return policy?
We offer easy returns within 14 days of delivery for eligible products. Items must be unused and in original condition.

5. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, contact our support team immediately for a replacement or refund.

6. How can I contact customer support?
You can reach us via email or the contact form on our website. Our support team responds within 24–48 hours.

7. Are your products original and high quality?
Yes, all products at Northern Theory are carefully selected to ensure high quality, durability, and customer satisfaction.